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Uber Update – PUC Upholds $11M Penalty

Last week, the Public Utility Commission (PUC) sustained the $11 million fine it imposed against ride-sharing service Uber, voting 4-1 to deny reconsideration of its May 2016 order imposing this penalty against Uber for its unprecedented number of violations of PUC regulations, including operating without PUC authority via a certificate of public convenience.

The Commissioners voting to uphold the penalty stressed that Uber intentionally continued to commit regulatory violations and highlighted that it had reduced the $50 million penalty the Administrative Law Judges recommended in this proceeding.

Commissioner Powelson dissented, as he did to the PUC’s prior order, emphasizing his concern that the penalty is excessive and unfavorable to business innovation.

The PUC’s press release on this order provides an informative timeline of the Uber proceedings and links to Commissioner statements.  For more details on prior Commonwealth Court and PUC decisions related to the civil penalty against Uber, see our “Uber Week for Uber in PA” blog.

PUC Requests Comments on Taxi Regulations

On August 11, 2016, The PUC acting pursuant to Act 85 of 2016, which requires the PUC to promulgate new regulations in response to changes in the industry, requested public comment on ride sharing companies such as Uber and Lyft.  Uber and Lyft have spurred and created controversy  in both the Public Utility Commission (PUC)  and Commonwealth Courts.  The PUC requested comments include “specific suggestions for any proposal, including suggested regulatory language, with appropriate citations to current regulations that address the particular comment.  Additionally, comments must provide the underlying rationale to support any suggested temporary regulations.”  Comments are due 30 days from publication in the Pennsylvania Bulletin, which is published each Saturday.  The rulemaking is docketed at L-2016-2556432.

The Act also exempts the PUC from certain procedural regulatory review standards under the Commonwealth Attorneys Act and Regulatory Review Act.

The Commission’s temporary regulations will address the following topics:

(I)  the use of log sheets and manifests, including the storage of information on digital or other electronic devices.
(II)  metering addressing the use of a variety of technologies.
(III)  vehicles’ age and mileage, including procedures to petition for exceptions to age and mileage standards.
(IV)  marking of taxis, including advertising.
(V)  the operation of lease-to-own taxi and limousine equipment subject to the following conditions:
(a)  providing required levels of insurance on the vehicle.
(b) ensuring that the vehicle is subject to and complies with all vehicle inspection requirements.
(c) ensuring that the driver complies with all the requirements of 52 Pa. Code Ch. 29 subch. F (relating to driver regulations).
(d)  terminating insurance provided to a driver who completes the purchase of the vehicle or who no longer provides driver services to the taxi or limousine company.
(VI)  taxi tariffs, including rate and tariff change procedures for both meters and digital platforms. Regulations shall reflect reduced or flexible rates and tariffs as appropriate.
(VII)   procedures for cancellations, no-shows and cleaning fees.
(VIII) limousine tariffs, including rate and tariff change procedures. Regulations shall reflect reduced or flexible rates and tariffs as appropriate.
(IX)  driver requirements, including criminal history background check requirements and driving record requirements.
(X)  vehicle requirements, including compliance with environmental, cleanliness, safety and customer service standards, including special safety requirements for children.
(XI)  requirements for continuous service and exceptions for unexpected demand and personal health and safety.

The Act requires the PUC to promulgate temporary regulations by December 2016 (150 days from the effective date of the Act).  The temporary regulations will expire at the earlier of the PUC’s promulgation of final-form regulations or two years from the effective date of the Act.

Commission Sets Precedent to Extend Uber’s and Lyft’s Authority to Operate in Pennsylvania

On June 30, 2016, at its most recent public meeting, the Pennsylvania Public Utility Commission (“Commission”) set a precedent important to Pennsylvania Uber (operating in Pennsylvania under its subsidiary Raiser-PA) and Lyft users alike by granting Yellow Cab Company of Pittsburgh, Inc. (“Yellow Cab”), a temporary extension of one year of operating authority to provide Transportation Network Service (“TNC”) in Pennsylvania.[1] Although Yellow Cab may no longer be a household name like Uber and Lyft, the service that it provides is identical. In fact, Yellow Cab was the first Transportation Network Service (“TNC”) or app-based transportation provider that was granted temporary authority to operate in Pennsylvania.[2] But under the Commission’s regulations, TNC authority is considered “experimental” and therefore is temporary and only valid for two years.[3] Yellow Cab was granted authority to operate beginning in July 2014 and without the Commission’s June 30th Order, it would have been required to cease operating on July 1, 2016.

However, the Commission believed that disrupting Yellow Cab’s services while the legislature is attempting to work towards a framework[4] for TNC providers such as Yellow Cab, Uber, and Lyft would be “unnecessary” and detrimental to the public.[5] In justification of its decision, the Commission stressed that an extension to Yellow Cab’s authority was appropriate because, during its two years of operation, Yellow Cab has remained vigilant in its compliance with Commission regulations.[6]

By granting Yellow Cab this temporary one-year extension, the Commission has provided itself with precedent to provide a similar extension to Uber (Raiser-PA) and Lyft when their respective two-year periods run out in January 2017. Only time will tell whether Uber (Raiser-PA) and Lyft are granted a one year extensions of their temporary authority to operate. At least in the case of Uber (Raiser-PA), however, one is left to wonder, whether the Commission, after having stressed Yellow Cab’s continued compliance with Commission regulations as a justification for granting its extension, will grant Uber such an extension given that the Commission recently fined it $11 million dollars for having “deliberately engaged in the most unprecedented series of willful violation of Commission orders and regulations in the history of this agency.”[7] A more detailed discussion of the fine imposed on Uber (Raiser-PA) can be found here.

[1] Application of Yellow Cab Company of Pittsburgh, Inc., t/a Yellow Z, Order Granting Petition for Waiver of Commission Regulation 52 Pa. Code § 29.352, Docket No. A-2014-2410269 (June 30, 2016).

[2] Application of Yellow Cab Company of Pittsburgh, Inc., t/a Yellow Z, Order Granting Application, Docket No. A-2014-2410269 (May 22, 2014).

[3] See, 52 Pa. Code § 29.352.

[4] Both chambers of the Pennsylvania General Assembly have considered TNC-framework legislation in the 2015 – 2016 session, but such a framework has not been passed to date. Senate Bills considered include SB 984, 749, and 763; House Bills considered include HB 1065, 1290, 2445, 2453, and 241.

[5] Seesupra note 1, Chairman Brown’s Motion to Grant One-Year Extension.

[6] Id.

[7] Pa. Publ. Util. Comm’n v. Uber Technologies, Inc., et al., Joint Motion of Chairman Brown and Commissioner Coleman, Docket No. C-2014-2422723 (Apr. 21, 2016).

Uber Week for Uber in PA – Commonwealth Court Affirms PUC’s Authorization of Raiser’s Service (an Uber Subsidiary) and PUC Decreases Recommended $49 Mil Civil Penalty to $11 Mil

In an April 19, 2016 Opinion, the Pennsylvania Commonwealth Court[1] affirmed the Public Utility Commission’s (PUC) grant of a certificate of public convenience (CPC) for experimental authority to operate as a common carrier to Raiser-PA, LLC (Raiser) in Pennsylvania, excluding Philadelphia.[2]  Raiser is a subsidiary of Uber Technologies, Inc. (Uber), which licenses the technology to Raiser that allows users to request a ride via smartphone app.

Raiser requested PUC approval of its services in June 2014, although Uber and some of its subsidiaries had been illegally operating in Pennsylvania since February 2014, for which the PUC fined Uber approximately $11 million on April 21, 2016 in a 3-2 vote, as discussed below.

Raiser’s services do not fit squarely into traditional common carrier service and thus it applied for experimental service because, among other things, it does not own the cars used for service or employ the drivers and it utilizes smartphone app technology to allow customers to request service.  The PUC approved Raiser’s application for experimental services on December 5, 2014, imposing numerous conditions on its grant of a CPC and denied reconsideration of its order.[3]

Commonwealth Court Opinion

Various competing “traditional” taxi companies petitioned for review of the PUC’s grant of Raiser’s CPC, arguing the PUC failed to follow its own regulations when it found jurisdiction over Raiser, abused its discretion in granting Raiser’s CPC, lacked substantial evidence in granting Raiser’s CPC, erred in applying its own regulations concerning the requisite rate specificity, erred in reversing the administrative law judge’s initial decision without substantial evidence, and abused its discretion in denying reconsideration.  The court rejected all challenges and affirmed the PUC.

First, the court ruled that the PUC has great discretion in applying its experimental service regulation at 52 Pa. Code § 29.352 to find jurisdiction because Raiser is proposing to provide transportation services to the public for compensation. Rejecting the cab companies’ argument that Raiser is not a common carrier because it does not have custody of any vehicles, the court reasoned that Section 102 of the Public Utility Code does not require a carrier to own or operate its motor vehicles.

Second, the court ruled that the PUC’s decision was supported by substantial evidence because there is demand for Raiser’s services, Raiser will not bring unrestrained or destructive competition to the marketplace, and it is technically and financially fit.  The court pointed out that the policy statement is just that, and not a binding norm, and dismissed the taxi companies’ arguments regarding competitive harm out of hand, finding that they had not carried the heavy burden required.  The finding of demand for Raiser’s services is unsurprising – Raiser-type services are, at least for the tech savvy, undeniably easier and more convenient to utilize, and rates can be lower than traditional taxi rates depending on location and demand.[4]  Moreover, as the court and PUC reasoned, there was evidence of other TNC service competitors’ success and multiple witness testimony of the need for service (the evidence usually relied upon to show demand for service in taxi certificate proceedings).  The finding of technical and financial fitness concerning propensity to comply with PUC regulations and orders was a more interesting question given Uber’s noncompliance with PUC regulations and orders in the past.  However, the court reasoned that since Raiser is now compliant with its PUC authorization “the mere fact of prior violation does preclude a carrier form obtaining lawful authority.”[5]  The court upheld the PUC’s finding of adequate capital and resources and technical expertise and experience based on Raiser’s access to Uber’s resources and successful operation in other US cities.  For the final prong of technical fitness, insurance coverage and driver and vehicle safety, the court concluded that the PUC could rely on the conditions imposed in the order granting Raiser’s CPC that require Raiser to comply with applicable PUC regulations and establish an ongoing reporting obligation to ensure Raiser is doing so.

Third, the court rejected the argument that the PUC owed deference to the ALJ’s decision because the PUC may supersede ALJ decisions where, as here, the PUC’s order is based on substantial evidence.

Fourth, the court held the argument concerning specificity of tariff rates was waived because it was not properly raised and preserved before the PUC, and that even were the court to address the issue the claim was meritless because “Raiser’s tariff reflects the circumstances of Pennsylvania’s TNC market, i.e., the economic climate in which Raiser will operate.”[6]

Fifth, the court dismissed the argument that the PUC abused its discretion in denying reconsideration because the PUC had already addressed each argument raised in the request for reconsideration in its original order granting Raiser’s CPC, and because the petitioner who raised the argument only appealed the order on reconsideration, not the PUC’s original order granting Raiser’s CPC, thereby depriving the court of jurisdiction to consider challenges to the original order.

PUC Civil Penalty

On April 21, 2016 the PUC voted 3-2[7] to decrease penalties recommended in the November 17, 2015 ALJ Initial Decision[8] regarding Uber and its subsidiaries’ (Gegen, LLC, Raiser, LLC, and Raiser-PA, LLC[9]) operations in Pennsylvania prior to obtaining PUC authorization via a CPC.  The Initial Decision recommended fining Uber approximately $49 million based on the PUC’s statutory power to penalize up to $1,000 per violation[10] (each trip provided by Uber was one violation) and the PUC’s regulations at 52 Pa. Code § 69.1201(a), which describes nine factors the PUC will consider when imposing penalties.  The ALJs held Uber clearly violated the Public Utility Code and were especially concerned with Uber’s flagrant disregard of the PUC’s July 24, 2015 Order requiring Uber to cease and desist operations in Pennsylvania.

The PUC chose to decrease the penalty to approximately $11 million, voting 3-2 to adopt Chairman Brown and Commissioner Coleman’s Joint Motion, which reasoned Uber and its subsidiary’s ongoing compliance with PUC regulations and conditions pursuant to the CPC for experimental service is a mitigating factor favoring a significant reduction in the penalty.  The majority defended the appropriateness of this still record-breaking penalty, stating that Uber “deliberately engaged in the most unprecedented series of willful violation of Commission orders and regulations in the history of this agency.”[11]

Commissioners Witmer and Powelson both issued statements arguing for an even lower penalty, focusing on Uber’s continued compliance, lack of customer complaints, and the fact that the largest penalties imposed by the PUC in the past have involved actual harm to customers, including a $500,000 penalty for a gas explosion resulting in 5 deaths[12] and a $1.4 million penalty for deceptive practices in failing to honor savings guarantees made to customers for electricity supply resulting in actual financial harm to customers.

All of the Commissioners agreed that the service Uber provided was a common carrier public utility service, and thus jurisdictional, echoing the result the Commonwealth Court reached in its April 19, 2016 Opinion concerning Raiser’s similar service.

[1] Case Nos. 238 C.D. 2015, 240 C.D. 2015, 253 C.D. 2015.  Judge Cohn Jubelirer authored the opinion in which Judges Leadbetter, Simpson, Leavitt, Brobson, and McCullough joined.  Judge Pellegrini concurred in the result only.

[2] Taxi service in Philadelphia is regulated by the Philadelphia Parking Authority.

[3]  Application of Rasier-PA LLC, Docket No. A-2014-2416127 (Dec. 5, 2014), reconsideration denied, Docket No. A-2014-2416127 (Jan 29, 2015).

[4] http://www.cnbc.com/2015/08/31/whats-cheaper-in-your-city-cabs-or-ride-shares.html

[5] April 19, 2016 Opinion, slip op. at 16-17 (citing Brinks, Inc. v. Pa. Pub. Util. Comm’n, 456 A.2d 1342, 1344 (Pa. 1983)).

[6] April 19, 2016 Opinion, slip op. at 21.

[7] The PUC’s final order is not available at this time.

[8] Pa Pub. Util. Comm’n v. Uber Technologies, Inc., et al., Initial Decision, Docket No. C-2014-2422723 (Nov. 2015) (“ID”).

[9] Raiser-PA, LLC did not provide any transportation services during the timeframe in question.  Uber was precluded from asserting any claim that subsidiaries or affiliates were the provider of service in order to avoid liability as a discovery sanction.  ID at 9-10.

[10] ID at 20-22 (citing e.g.Newcomer Trucking, Inc. v. Pa. Pub. Util. Comm’n, 531 A.2d 85 (Pa. Cmwlth. 1987) (interpreting 66 Pa. C.S. § 3301)).

[11] Joint Motion at 2.

[12] At the time, $500,000 was the maximum penalty the PUC was enabled to impose under 66 Pa. C.S. § 3301(c).

Governor Waives Hours Regulations for Propane and Heating Oil Transport Drivers

Pennsylvania Governor Tom Corbett has issued an Emergency Proclamation temporarily waiving certain state and federal motor fuel carrier regulations for propane and heating oil transport carriers.

Due to the extreme cold weather experienced across the state over the last week, the Governor has waived motor carrier regulations relating to hours of service for drivers of commercial motor vehicles transporting propane gas and heating oil.  The waiver is intended to aid residents of Pennsylvania in receiving necessary fuels to keep their homes heated. The waiver was issued by the Governor pursuant to the provisions of Subsection 7301(c) of the Emergency Management Services Code (35 Pa.C.S. § 7101).

The waiver became effective immediately and will terminate at 12:01 a.m., January 26, 2014, unless extended by an amendment.